Pingcord - Notice history

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Feb 2025 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2025
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Apr 2025

Event processing delays
ResolvedMajor outage7 hours 16 minutes
  • ResolvedUTC

    The event processing system has returned to normal. We are continuing to monitor the situation closely. We will investigate the root cause of this problem shortly.

  • IdentifiedUTC

    The issue has been identified and events are now processing normally. Events will be cleared from our queue system within the next 20 minutes. Thank you for your patience.

  • InvestigatingUTC

    We are investigating this issue.

Facebook Pages issues
ResolvedMajor outage55 hours 36 minutes
  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    The issue has been resolved and we are now receiving events from Facebook Pages as normal. Pingcord will attempt to recover any missed pings during the down period though some may be missed unfortunately. We are monitoring the situation closely for any further changes.

    This issue is a recurrence of a previous issue in March. We are continuing discussion with Meta to prevent this issue from happening in the future.

    Thank you for your patience!

  • IdentifiedUTC

    We have identified a recurrence of an issue last month with Facebook Pages connections. Instagram remains unaffected. We are working with Meta to resolve these issues promptly.

Mar 2025

Facebook Pages issues
ResolvedMajor outage11 hours 31 minutes
  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    The problem has been resolved and we are now receiving events from Facebook as usual. We will monitor the situation closely. Thank you for your patience!

  • IdentifiedUTC

    We have identified the problem and are working with Meta to resolve a connection issue with our application. Thank you for your patience while we work on resolving this issue.

  • InvestigatingUTC
    We are currently investigating this incident.

Feb 2025

No notices reported this month

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