Event processing delays

Resolved

Degraded performance

Started over 2 years agoJanuary 03, 2024Lasted about 4 hoursJanuary 03, 20243:137:00 PMUTC

Affected

Main Services

IRIS Ingest

Posting Service

Updates

Resolved
January 03, 2024 at 7:00 PMUTC
Resolved
January 03, 2024 at 7:00 PMUTC
This incident has been resolved.
Monitoring
January 03, 2024 at 6:28 PMUTC
Monitoring
January 03, 2024 at 6:28 PMUTC
The root issue has been identified and events are now processing normally. We expect all events to be cleared from our queue system within the next few minutes. Thank you for your patience.
Investigating
January 03, 2024 at 3:13 PMUTC
Investigating
January 03, 2024 at 3:13 PMUTC
We are currently investigating an increased event delay rate.

Pingcord - Event processing delays – Incident details