Pingcord - Database issues – Incident details

All systems operational

Database issues

Resolved
Major outage
Started 9 months agoLasted about 3 hours

Affected

Main Services
IRIS Ingest
Website
Updates
  • Resolved
    Resolved

    The affected issues have been resolved. We will continue to monitor the services closely. We apologise for any inconvenience caused.

  • Monitoring
    Monitoring

    Pingcord is beginning the recovery process, and pings should slowly start to come through. Pingcord will suppress mentions for events that have happened > 2 hours ago, to prevent annoying users. Thank you for your patience while we work through these issues.

    We are monitoring the situation closely and will provide updates soon.

  • Investigating
    Investigating

    The Pingcord website is currently down. We are investigating the root cause of the issue and will update this page with further updates.