Pingcord - Notice history

Experiencing partially degraded performance

Website - Operational

99.74% uptime
May 2023 · 100.0%Jun · 100.0%Jul · 99.23%

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May 2023
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Notice history

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Jul 2023

Pingcord is down
ResolvedMajor outage5 hours 41 minutes
  • Update
    UTC
    Update

    Pingcord has now recovered and pings are working as expected. We apologise for any missed pings during this time.

  • Resolved
    UTC
    Resolved

    Pingcord is beginning the recovery process, and pings should slowly start to come through. Pingcord will suppress mentions for events that have happened > 2 hours ago, to prevent annoying users. Thank you for your patience while we work through these issues.

    We are monitoring the situation closely and will provide updates soon.

  • Investigating
    UTC
    Investigating

    The Pingcord website is currently down. We are investigating the root cause of the issue and will update this page with further updates.

Jun 2023

JUN30
Twitter integrations offline & accounts missing
ResolvedMaintenance11392 hours 13 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    X / Twitter support has now re-started initially as Premium testing to limit the number of accounts we track. Please note, this new method has been extensively tested with a large number of accounts but may still fail during beta testing therefore we cannot guarantee a stable service yet.

    Many thanks!

  • Update
    UTC
    Update

    Due to changes made by Twitter on Friday, public access to Twitter content has been temporarily disabled due to an ongoing issue on their side. Elon Musk has assured that this is a temporary measure: https://twitter.com/elonmusk/status/1674942336583757825

    Our ability to continue to provide a Twitter integration service will depend on when Twitter re-opens public access. This issue has affected other bots on Discord and other third-party services outside of Discord as well.

    We await to see what Twitter plans to do. Thank you for your patience.

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident and will provide updates later on.

Twitter integrations
ResolvedDegraded performance12 hours 9 minutes
  • Resolved
    UTC
    Resolved

    We are now satisfied that this issue is resolved. Please message us in the support server if any further issues arise. Thanks for your patience!

  • Monitoring
    UTC
    Monitoring

    We have implemented a fix for this issue and trackers are reconnecting. We are monitoring this issue closely, please report any further issues in the support server.

    Join Support Server

  • Investigating
    UTC
    Investigating

    We are aware of an issue where Twitter integrations are no longer working. We are working to resolve this issue.

    Join Support Server

May 2023

Twitter integrations
Resolved297 hours 25 minutes
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    Twitter integrations have been tested to be stable again, and are now available to everyone. Please report any issues in the support server.

    NOTE: Some accounts added a long time ago need confirmation to keep tracking. Please visit your server dashboard for more information.

    Join Support Server

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