Pingcord - Platform Stability Issues – Détails de l'incident

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Platform Stability Issues

Résolu
Panne majeure
Signalé le il y a environ 2 moisA duré 3 heures 8 minutes

Concernés

Main Services

Panne majeure depuis 6:30 PM à 9:38 PM, Performances dégradées depuis 6:30 PM à 9:38 PM

Ingestion IRIS

Performances dégradées depuis 6:30 PM à 9:38 PM

Service d'affichage

Panne majeure depuis 6:30 PM à 9:38 PM

Site Internet

Performances dégradées depuis 6:30 PM à 9:38 PM

Mises à jour
  • Résolu
    UTC
    Résolu

    We are closing this incident but will continue to monitor ongoing. Our incident monitoring stack will also be reconfigured to generate an urgent alert to the team for the specific issue that occurred this evening.

  • Surveillé
    UTC
    Surveillé

    A critical internal service handling communication to Discord restarted due to a fault. The restart was successful but it did not report to our other services that it was back online. An internal incident was raised automatically by our monitoring stack but was misclassified as a minor severity issue.

    We have restored service currently. Pingcord is now recovering pings and data from prior to the incident.

  • En cours d'investigation
    UTC
    En cours d'investigation
    We are currently investigating this incident.