Pingcord - Event processing delays – Détails de l'incident

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Event processing delays

RésoluPanne majeure3 heures 45 minutes

Concernés

Main Services

Panne majeure depuis 3:30 AM à 7:15 AM, Performances dégradées depuis 6:45 AM à 7:15 AM

Ingestion IRIS

Panne majeure depuis 3:30 AM à 7:15 AM, Performances dégradées depuis 6:45 AM à 7:15 AM

Service d'affichage

Panne majeure depuis 3:30 AM à 7:15 AM, Performances dégradées depuis 6:45 AM à 7:15 AM

  • RésoluUTC

    This incident has been resolved. Our investigation revealed an issue with a CloudFlare API led to internal service discovery problems which caused services to stop talking to each other. This has now been resolved by eliminating sole reliance on this API. Thank you for your patience.

  • SurveilléUTC

    We have identified the cause of the issue and are in the process of recovering pings. Pings will start to come through over the next hour or so. Any pings where the event occurred more than 2 hours ago will have their notifications silenced but will still be posted. Thank you for your patience while this was resolved.

  • En cours d'investigationUTC
    We are currently investigating this incident.