Pingcord - Event processing delays – Détails de l'incident

Infrastructure CloudFlare connaît une dégradation des performances

Event processing delays

Résolu
Panne majeure
Signalé le il y a 4 moisA duré environ 4 heures

Concernés

Main Services

Panne majeure depuis 3:30 AM à 7:15 AM, Performances dégradées depuis 6:45 AM à 7:15 AM

Ingestion IRIS

Panne majeure depuis 3:30 AM à 7:15 AM, Performances dégradées depuis 6:45 AM à 7:15 AM

Service d'affichage

Panne majeure depuis 3:30 AM à 7:15 AM, Performances dégradées depuis 6:45 AM à 7:15 AM

Mises à jour
  • Résolu
    UTC
    Résolu

    This incident has been resolved. Our investigation revealed an issue with a CloudFlare API led to internal service discovery problems which caused services to stop talking to each other. This has now been resolved by eliminating sole reliance on this API. Thank you for your patience.

  • Surveillé
    UTC
    Surveillé

    We have identified the cause of the issue and are in the process of recovering pings. Pings will start to come through over the next hour or so. Any pings where the event occurred more than 2 hours ago will have their notifications silenced but will still be posted. Thank you for your patience while this was resolved.

  • Détecté
    UTC
    Détecté
    We are currently investigating this incident.