Pingcord - Platform Stability Issues – Detalles del incidente

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Platform Stability Issues

ResueltoInterrupción grave3 horas 8 minutos

Afectado

Main Services

Interrupción grave de 6:30 PM a 9:38 PM, Rendimiento degradado de 6:30 PM a 9:38 PM

Ingesta de IRIS

Rendimiento degradado de 6:30 PM a 9:38 PM

Servicio de publicación

Interrupción grave de 6:30 PM a 9:38 PM

Sitio web

Rendimiento degradado de 6:30 PM a 9:38 PM

  • ResueltoUTC

    We are closing this incident but will continue to monitor ongoing. Our incident monitoring stack will also be reconfigured to generate an urgent alert to the team for the specific issue that occurred this evening.

  • SupervisandoUTC

    A critical internal service handling communication to Discord restarted due to a fault. The restart was successful but it did not report to our other services that it was back online. An internal incident was raised automatically by our monitoring stack but was misclassified as a minor severity issue.

    We have restored service currently. Pingcord is now recovering pings and data from prior to the incident.

  • InvestigandoUTC
    We are currently investigating this incident.