Pingcord - Pingcord is down – Incident details

All systems operational

Show current status

Pingcord is down

ResolvedMajor outage4 hours 9 minutes

Affected

Main Services

Major outage from 11:41 AM to 2:12 PM, Operational from 2:12 PM to 3:50 PM

IRIS Ingest

Major outage from 11:41 AM to 2:12 PM, Operational from 2:12 PM to 3:50 PM

Integrations

Operational from 11:41 AM to 2:12 PM, Under maintenance from 2:12 PM to 3:14 PM, Operational from 3:14 PM to 3:50 PM

TikTok

Operational from 11:41 AM to 2:12 PM, Under maintenance from 2:12 PM to 3:14 PM, Operational from 3:14 PM to 3:50 PM

Website

Major outage from 11:41 AM to 2:12 PM, Operational from 2:12 PM to 3:50 PM

  • ResolvedUTC

    This incident has been resolved. We are monitoring the service closely and will be investigating the root cause leading to the downtime. Thank you for your patience!

  • UpdateUTC

    TikTok services are now being brought back online. Thank you for your patience.

  • MonitoringUTC

    Pingcord is back online, and we are currently monitoring the situation. TikTok pings will remain offline for the time being to ensure full system stability.

  • IdentifiedUTC

    We have resolved the root cause of the problem and are bringing Pingcord services back online.

  • InvestigatingUTC

    The Pingcord website is currently down. We are investigating the root cause of the issue and will update this page with further updates.