Pingcord - Event processing delays – Incident details

All systems operational

Show current status

Event processing delays

ResolvedMajor outage7 hours 16 minutes

Affected

Main Services

Major outage from 3:26 AM to 10:12 AM, Degraded performance from 10:12 AM to 10:42 AM

IRIS Ingest

Major outage from 3:26 AM to 10:12 AM, Degraded performance from 10:12 AM to 10:42 AM

Posting Service

Major outage from 3:26 AM to 10:12 AM, Degraded performance from 10:12 AM to 10:42 AM

  • ResolvedUTC

    The event processing system has returned to normal. We are continuing to monitor the situation closely. We will investigate the root cause of this problem shortly.

  • IdentifiedUTC

    The issue has been identified and events are now processing normally. Events will be cleared from our queue system within the next 20 minutes. Thank you for your patience.

  • InvestigatingUTC

    We are investigating this issue.