Pingcord - Event processing delays – Incident details

Event processing delays

ResolvedDegraded performance3 hours 46 minutes

Affected

Main Services

Degraded performance from 3:13 PM to 7:00 PM

IRIS Ingest

Degraded performance from 3:13 PM to 7:00 PM

Posting Service

Degraded performance from 3:13 PM to 7:00 PM

  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC

    The root issue has been identified and events are now processing normally. We expect all events to be cleared from our queue system within the next few minutes. Thank you for your patience.

  • InvestigatingUTC

    We are currently investigating an increased event delay rate.