Pingcord - Platform Stability Issues – Details zu Vorfällen

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Platform Stability Issues

Gelöst
Schwerer Ausfall
Aufgetreten am vor etwa 2 MonatenDauerte 3 Stunden 8 Minuten

Betroffen

Main Services

Schwerer Ausfall aus 6:30 PM zu 9:38 PM, Beeinträchtigte Leistung aus 6:30 PM zu 9:38 PM

IRIS-Aufnahme

Beeinträchtigte Leistung aus 6:30 PM zu 9:38 PM

Postdienst

Schwerer Ausfall aus 6:30 PM zu 9:38 PM

Webseite

Beeinträchtigte Leistung aus 6:30 PM zu 9:38 PM

Aktualisierung
  • Gelöst
    UTC
    Gelöst

    We are closing this incident but will continue to monitor ongoing. Our incident monitoring stack will also be reconfigured to generate an urgent alert to the team for the specific issue that occurred this evening.

  • Überwachung
    UTC
    Überwachung

    A critical internal service handling communication to Discord restarted due to a fault. The restart was successful but it did not report to our other services that it was back online. An internal incident was raised automatically by our monitoring stack but was misclassified as a minor severity issue.

    We have restored service currently. Pingcord is now recovering pings and data from prior to the incident.

  • Analyse
    UTC
    Analyse
    We are currently investigating this incident.