Pingcord - Event processing delays – Details zu Vorfällen

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Event processing delays

GelöstSchwerer Ausfall3 Stunden 45 Minuten

Betroffen

Main Services

Schwerer Ausfall aus 3:30 AM zu 7:15 AM, Beeinträchtigte Leistung aus 6:45 AM zu 7:15 AM

IRIS-Aufnahme

Schwerer Ausfall aus 3:30 AM zu 7:15 AM, Beeinträchtigte Leistung aus 6:45 AM zu 7:15 AM

Postdienst

Schwerer Ausfall aus 3:30 AM zu 7:15 AM, Beeinträchtigte Leistung aus 6:45 AM zu 7:15 AM

  • GelöstUTC

    This incident has been resolved. Our investigation revealed an issue with a CloudFlare API led to internal service discovery problems which caused services to stop talking to each other. This has now been resolved by eliminating sole reliance on this API. Thank you for your patience.

  • ÜberwachungUTC

    We have identified the cause of the issue and are in the process of recovering pings. Pings will start to come through over the next hour or so. Any pings where the event occurred more than 2 hours ago will have their notifications silenced but will still be posted. Thank you for your patience while this was resolved.

  • AnalyseUTC
    We are currently investigating this incident.