Pingcord - Event processing delays – Details zu Vorfällen

CloudFlare-Infrastruktur hat eine verminderte Leistung festgestellt

Event processing delays

Gelöst
Großer Ausfall
Aufgetreten am vor 4 MonatenDauerte etwa 4 Stunden

Betroffen

Main Services

Großer Ausfall aus 3:30 AM zu 7:15 AM, Beeinträchtigte Leistung aus 6:45 AM zu 7:15 AM

IRIS-Aufnahme

Großer Ausfall aus 3:30 AM zu 7:15 AM, Beeinträchtigte Leistung aus 6:45 AM zu 7:15 AM

Postdienst

Großer Ausfall aus 3:30 AM zu 7:15 AM, Beeinträchtigte Leistung aus 6:45 AM zu 7:15 AM

Aktualisierung
  • Gelöst
    UTC
    Gelöst

    This incident has been resolved. Our investigation revealed an issue with a CloudFlare API led to internal service discovery problems which caused services to stop talking to each other. This has now been resolved by eliminating sole reliance on this API. Thank you for your patience.

  • Überprüfung
    UTC
    Überprüfung

    We have identified the cause of the issue and are in the process of recovering pings. Pings will start to come through over the next hour or so. Any pings where the event occurred more than 2 hours ago will have their notifications silenced but will still be posted. Thank you for your patience while this was resolved.

  • Analyse
    UTC
    Analyse
    We are currently investigating this incident.